PRIVACY POLICY Handling of Personal Information
Handling of Personal Information
KOIWAI FARM,LTD. (hereinafter referred to as "the Company") recognizes the importance of protecting the personal information of our customers. Personal information of customers used for mail-order sales, etc., is handled with care as follows.
Our Basic Stance on Personal Information
In handling personal information, we will comply with the "Act on the Protection of Personal Information" and the "Basic Rules for the Protection of Personal Information and Compliance Program".
Purpose of collection and use of personal information
We will clearly define the purpose of use of personal information in advance and collect personal information to the extent necessary by lawful and fair means. We use personal information such as your name, address, telephone number, fax number, e-mail address, etc., as well as information on your business transactions with us, etc., for the purpose of shipping products, sending direct mail, etc., and informing you of products and services through our mail order service.
If you do not wish to receive direct mailings or information about our products and services, please contact us at the contact information below. We will immediately stop using your personal information if you request us to do so.
Provision of Personal Information
In order to achieve the purpose of use stated in the above section 2, we may outsource the handling of personal information held by us to an outside contractor. In such cases, we will carefully select the contractors on our own responsibility, and will appropriately manage and supervise the personal information of our customers after concluding a contract for the protection of personal information.
Measures to protect personal information
We have security measures in place to prevent unauthorized access, loss, destruction, falsification, and leakage of our database system.
In addition, our employees are systematically trained to protect personal information, and we strictly manage our customers' personal information.
Inquiries about personal information
Please contact the following address for requests from customers for disclosure, modification, or deletion of personal information. After confirming the identity of the applicant, we will respond to the request without delay. Please note that we may charge an additional fee for the disclosure of information.
We have established the following contact point for inquiries from customers regarding personal information.
Phone number019-692-3115
Hours: Weekdays 9:00-17:00
(Closed on Saturdays, Sundays and national holidays)
KOIWAI FARM,LTD. (Administration Department)
36-1 Maruyachi, Shizukuishi-machi, Iwate-gun, Iwate 020-0507