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PRIVACY POLICY Handling of Personal Information

Handling of Personal Information

Koiwai Norimaki Corporation (hereinafter referred to as "the Company") recognizes the importance of protecting the personal information of our customers. Personal information of customers used for mail-order sales, etc., is handled with care as follows.

Our Basic Stance on Personal Information

In handling personal information, we will comply with the "Act on the Protection of Personal Information" and the "Basic Rules for the Protection of Personal Information and Compliance Program".

Purpose of collection and use of personal information

We will clearly define the purpose of use of personal information in advance and collect personal information to the extent necessary by lawful and fair means. We use your name, address, telephone number, fax number, e-mail address, and other personal information, as well as information about your transactions with us, for the purpose of sending products, direct mail, etc., and providing you with information about products and services through our mail order service.

If you do not wish to receive direct mailings, etc., or to receive information about our products and services, please contact us at the inquiry desk below. (We will promptly discontinue use of the information upon request from the customer.

Provision of Personal Information

In order to achieve the purpose of use stated in the above section 2, we may outsource the handling of personal information held by us to an outside contractor. In such cases, we will carefully select the contractors on our own responsibility, and will appropriately manage and supervise the personal information of our customers after concluding a contract for the protection of personal information.

Measures to protect personal information

We have security measures in place to prevent unauthorized access, loss, destruction, falsification, and leakage of our database system.
In addition, our employees are systematically trained to protect personal information, and we strictly manage our customers' personal information.

Inquiries about personal information

Please contact the following address for requests from customers for disclosure, modification, or deletion of personal information. After confirming the identity of the applicant, we will respond to the request without delay. Please note that we may charge an additional fee for the disclosure of information.

We have established the following contact point for inquiries from customers regarding personal information.

Phone number019-692-3115

Office hours: Weekdays 9:00-17:00
(Closed Saturdays, Sundays and national holidays)

Koiwai Norimaki Corporation (Administration Department)
36-1 Maruyachi, Shizukuishi-machi, Iwate-gun, Iwate 020-0507